Showing posts from December, 2017

Cutting the Cord—or—Charter is like Syphilis, Except There's a Cure

First, the background story: Years ago, we cut our cable in favor of using OTA channels coupled with a TiVo and Netflix/Hulu to receive all of our content. And by "receive all of our content" I mean "binge unhealthy amounts of Gilmore Girls and JAG." In our area, we had two options: Charter (Spectrum) and Frontier. Frontier’s top speed was Charter’s bottom and was not really an option for gaming, or really anything. So, we had ONE option—the localized monopoly. And their "service" was abysmal. I paid for 60 MBs, but every speed test averaged out to about 30-40 (I have the logs and I’ve only gotten 60 once, so I know it’s possible). And their service would randomly slow to a crawl or stop working all-together and no amount of trouble-shooting on their end fixed the problem. Even buying a new router resulted in half the speed I was paying for. But after years of verbal abuse perpetrated by Charter's phone-bot, I just accepted it. About June, a fly